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Degraded

Users can't sign in

Oct 20 at 08:03am UTC
Affected services
TheyDo Web Application
TheyDo API
TheyDo Web Application
TheyDo API

Resolved
Oct 20 at 11:01pm UTC

The last update was a false alarm. It was just the certificate for theydo own SSO that expired and needed to be updated.

Updated
Oct 20 at 08:35pm UTC

WorkOS is reporting new issues, and sign-ins are currently failing again on TheyDo:
https://status.workos.com/incidents/rdz189wnjhyn

Users who are already logged in with a valid session, or who are not using SSO, are not affected by this issue.

Updated
Oct 20 at 12:21pm UTC

The AWS us-east-1 outage appears to be gradually recovering, and we’re seeing users successfully logging in to the platform again.

You can follow the ongoing updates here:
https://status.workos.com/incidents/b178c1kxt0g3
https://health.aws.amazon.com/health/status

Created
Oct 20 at 08:03am UTC

We’re currently experiencing a major outage with WorkOS, which is affecting sign-ins and new account creation on TheyDo.

https://status.workos.com/