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Degraded

Attachments are are failing to load on some journeys

Jun 06 at 03:23pm CEST
Affected services
TheyDo Web Application
TheyDo API

Resolved
Jun 07 at 05:29am CEST

All the deleted objects were successfully recovered and the journeys are successfully showing attachments again.

Updated
Jun 06 at 07:46pm CEST

We are now restoring the files that were deleted due to a bug on the backend. The bug was already reverted. The restore of all the deleted files will take some hours to finish.

Created
Jun 06 at 03:23pm CEST

Problem was detected. Our team is working on solving the issue.