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Degraded

AI features partially failing

Jan 24 at 11:24am CET
Affected services
TheyDo API

Resolved
Jan 24 at 12:19pm CET

A fix has been deployed successfully and AI features are working again.

Updated
Jan 24 at 11:42am CET

Only new journeys were affected by this issue caused by a breaking change on the API for one of the AI models we're using. A fix is being deployed to production.

Created
Jan 24 at 11:24am CET

Some features regarding AI are failing for a couple of hours. Team is working on a fix.